Big City Cars · Sales Training
The Big City Cars sales course — built for our salespeople, our stores, our way of selling.

Intermediate — The Working Professional

Deals end to end. This course is in development — the structure below is final; media and lessons publish module by module, behind the Beginner course.

LearnWork the units in order. Drills are practice, not gates.
Test at the endOne graded test: the last module of the course.
Pass → continue80% or better moves you to the next course.
Fail → review + retestEvery miss reviewed with your trainer, mapped to its unit; review + retest scheduled on the spot.
I1
Speed-to-Lead Systems In development
The incoming cycle, the Rule 7 filter method in ProMax SMS History, working your book every day.
I2
Text & Message Selling In development
Word tracks that earn replies, the 1-hour rule, reignition cadence (24h), when a call beats a text.
I3
Advanced Fact-Finding & Budgeting In development
Payment buyers, down money, trade appraisal flow, negative-equity reality.
I4
Credit Application Mastery In development
Taking the full app, income verification, stips awareness, “let the banks decide,” the has-your-situation-changed conversation (returning leads).
I5
Desking & the Pencil In development
Working with the desk, the first pencil, presenting numbers without fear.
I6
Objection Handling In development
Price, payment, spouse, “just looking,” credit shame: word tracks + drills for each.
I7
The F&I Handoff In development
The turnover that protects the deal; setting up the box.
I8
Facebook & Marketplace Selling In development
Both pages' leads, assignment rules (Goshen → Isaac; Fort Wayne random + 2-hour clock), speaking as the store, callback-number discipline (ask only when no lead exists).
I9
Unsold Follow-Up & Be-Backs In development
The 24-hour reignition, long-cycle nurture, orphan-lead adoption, archive-and-revive hygiene.
I10
Intermediate Test — End-of-Course Test In development
Exam + deal-file review + live-thread audit. Pass → continue to Advanced. Fail → failure review + scheduled retest.