Big City Cars · Sales Training
The Big City Cars sales course — built for our salespeople, our stores, our way of selling.

Learn it. Test at the end. Earn the next level.

This is the Big City Cars training platform. Three courses — Beginner, Intermediate, Advanced — take a salesman from his first day on the floor to running deals end to end and leading the team. Every lesson is built around how we actually sell: used cars, special finance done right, text-and-Facebook-first, ProMax as the system of record.

How every course runs

1 · LearnWork the learn units in order — video, slides, word tracks, job aids, floor drills. Drills are practice, not gates.
2 · Test at the endOne graded test at the end of the course. Nothing graded is sprinkled through the middle.
3 · Pass → continueScore 80% or better and you move straight into the next course. The pass goes on your record.
4 · Fail → review + retestYour trainer reviews every miss with you, mapped to the unit that teaches it, and a review session and retest are scheduled on the spot.

The courses

Beginner — Foundations In production

Work the floor the right way: who we are, the used-car buyer, product knowledge, meet & greet, our communication channels, ProMax essentials, the demo, compliance, follow-up basics — then the end-of-course test (B10).

Intermediate — The Working Professional In development

Deals end to end: speed-to-lead systems, text selling, budgeting and trades, credit-application mastery, desking, objections, the F&I handoff, Marketplace selling, be-backs — then the end-of-course test (I10).

Advanced — Top Producer & Leadership In development

Special-finance mastery, negotiation at the desk, a personal book that feeds itself, digital presence, mentoring, sales leadership — then the portfolio test (A7).

Our stores

Fort Wayne4910 Lima Rd, Fort Wayne, IN 46808260-212-1111Mon–Sat 9–8 · Sun closed
Goshen1914 Lincolnway East, Goshen, IN 46526574-500-2929Mon–Fri 9–8 · Sat 9–5 · Sun closed

Training staff of record: Victor Hale (Department Lead — Sales Training), Dana Reyes, Adrian Vale. This platform also has an AI access door — the same curriculum in machine-readable form for our AI seats and agents.